Membership Terms

What a membership is

A UNITE membership buys access to live calls, events, community and the tools listed on the memberships page. It does not buy clients, bookings or income. What is included in each tier is exactly what that tier's card says on the day you join.

Billing

Prices are in Canadian dollars and include GST. The price shown on the card is the amount charged, and the tax is calculated inside it rather than added on top. Payments are processed by Stripe. We never see or store your card details.

Monthly plans renew every month until you cancel. If you prepay six months you get one month free, and if you prepay a year you get two months free. Prepaid terms renew at the end of the term unless you cancel. You see the full total before you pay.

Cancelling

Monthly plans cancel any time, with no penalty. Access runs to the end of the month you have paid for. To cancel, email connect@unite.love and we will do it. There is no form and no exit interview.

On a prepaid six or twelve month term, email us and we will look after you.

Our guarantee

On $333.33 a month and below: your first month is a full yes or a full refund. Tell us any time in your first month and we refund it in full.

On $1,111.11 a month and above: we deliver everything in your plan in your first month, or your second month is free.

Bookings with practitioners

When you book a session with a practitioner through UNITE, your agreement for that session is with the practitioner. They set their own refund policy and it is shown at checkout on their booking page.

UNITE handles payment and platform support. The practitioner handles session support.

Platform fee on bookings: UNITE takes 15% when UNITE sends the practitioner the client. When a practitioner's own client books using the practitioner's own code it is 5%, and 0% while that practitioner holds an active membership, because UNITE absorbs the card cost. Fees always come out of the practitioner's listed price. The client sees one number and pays exactly that. We will give 30 days' notice before changing any of this.

Affiliate credit

If someone joins through your affiliate link you earn 15% of their first month, then 5% of every month after, for as long as they stay. You choose how to take it, as cash or as UNITE credit. Credit is spendable on anything UNITE and it does not expire.

Results

UNITE is a business support and community membership. We do not guarantee clients, bookings, income or business results. Any figures we share are our own past results or the self-reported experience of individual members, and are not a promise of what you will achieve.

Conduct

Our rooms are shared space. Anyone who harasses, threatens or repeatedly disrupts other members can have their membership ended, and we will refund the unused part of a prepaid term.

Changes

If we change these terms in a way that affects what you pay or what you get, we will tell you before it takes effect and you can cancel. Questions go to connect@unite.love. See also our privacy policy.