How Uni Handles Your Data
Plain language. No legalese. Everything you need to know about what Uni collects, how it's used, and your choices.
What Uni Collects
What you share in conversation How you're feeling, what you're going through, what helps. This is what lets Uni get better at matching and technique selection.
Wellbeing scores The 1-10 ratings before and after a technique. This is the most important data Uni collects because it shows what actually works.
Contact info, only if you share it Name, email, phone, or Instagram handle. Only collected if you voluntarily share it to connect with a practitioner. Never required.
Basic session info When you chatted, how many messages, which techniques were mentioned. No device identifiers and no tracking pixels.
Who invited you, and your city If you arrive through someone's link, a small cookie remembers who invited you for up to two years, so they can be thanked. On Portals your city may be guessed from your connection (city only, never your address) so you see what is near you. You can change it any time.
How It's Used
To help you feel better in the moment.
To learn which techniques work best for different situations, so Uni gets smarter over time.
To match you with the right practitioner if you want that connection.
Aggregate patterns, like "breathwork helps most people with anxiety," are used to improve Uni for everyone. No individual conversations are ever shared publicly.
Who Sees It
Our team sees aggregate patterns, like "breathwork helped 80% of people with anxiety," but does not read individual conversations in the normal course of operations.
Full conversation access is restricted to safety and compliance reviews only. All such access is logged with a timestamp and reason.
Your name and contact info are only visible if you chose to share them.
Nobody outside the UNITE team and the services that run Uni ever sees your conversations. Uni's replies are generated by Anthropic's Claude, which receives the conversation to write them. If you use the microphone, your voice is turned into text by Groq or OpenAI, or in some browsers by the browser's own speech service (Google in Chrome, Apple in Safari). UNITE does not store the audio.
No third-party analytics, no ad networks, no data brokers.
Your Choices
Say this in chat for a fully anonymous conversation. Your messages won't be visible to the UNITE team. Uni still responds normally.
Permanently removes your conversation, messages, and any info you shared. Cannot be undone. Uni will confirm when it's done.
No account, no login, no profile to manage. You can just leave anytime.
Your Phone Number
Only the texts you asked for We use your number to send the texts or WhatsApp messages you chose, and nothing else. We never sell it, and we never share your mobile number or your yes to texts with any third party or affiliate for marketing or promotion. Twilio delivers our messages for us. Reply STOP any time to stop.
Google Calendar, only if you connect it We use it only to add the event you choose. We do not read your other events, keep no calendar data, share none of it, and never use it for ads. You can disconnect any time at myaccount.google.com/permissions. UNITE's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
About Uni
Uni is an AI wellness portal built by UNITE (unite.love).
Uni is not a therapist, doctor, or medical professional. Uni uses evidence-based techniques like breathwork and grounding, but does not diagnose or treat conditions.
If you're in crisis, please reach out to the 988 Suicide and Crisis Lifeline. Call or text 988. You deserve real human support.
Questions or Requests
To delete your data, request a copy, or ask anything else about how your information is handled:
connect@unite.love